As a Lead UX Designer at Riot Games, I had the privilege of leading the design of innovative solutions to enhance the employees' experience for millions of users worldwide. With a focus on user-centric design principles and a passion for intuitive and immersive SaaS, I designed to align workflow coordination and collaboration across departments. Through a combination of extensive user research, iterative design processes, and close collaboration with cross-functional teams, we delivered a solution that not only addressed critical pain points but also exceeded expectations, leaving a big impact on the way teams at Riot Games approach their work.